Delete your account or data

Fiteath app, by the Fiteath team · Updated 10 October 2026

Requests about your data: [email protected]

Summary

Delete everything: delete your account in the app. It is locked straight away and permanently erased after 30 days.
Delete only some data and keep your account: choose what to delete in the app. It is erased straight away.
Can’t open the app? Email [email protected] (see below).

1. Delete your account in the app

Open Fiteath and sign in.
Go to Settings → Data & privacy → Delete account.
Confirm.

Your account is locked immediately and every device is signed out.
After 30 days, the account and its data are permanently erased.
Changed your mind? Sign in again within those 30 days to restore your account.
Deleting your account does not cancel a Premium subscription. Cancel it in the App Store or Google Play (see our Terms of Use).

2. Delete some data, keep your account

Open Fiteath and sign in.
Go to Settings → Data & privacy → Delete data.
Tick the groups you want to delete, then confirm.

Group	What is deleted
Food log & photos	Every meal you logged: dishes, calories and nutrients, and notes. Meal photos on your device, and the copies backed up to your Google Drive.
Goals & body measurements	Sex, birth year, height, weight, activity level, weight goal, your daily calorie target and the goals you chose. Your units (metric or imperial) are kept.
Saved dishes	Your list of saved dishes and recipes.
Steps & active calories	The daily step and active-calorie totals stored on our servers. Data in Apple Health or Health Connect on your device is not changed.

Data you delete here is erased immediately and cannot be restored. Everything you did not tick stays as it is, and so does your account.

3. Can’t open the app? Ask us by email

Send an email to [email protected]:

From the email address of your Fiteath account. If you sign in with Google or Apple, write from that address, or tell us which Google or Apple account you use (with Apple’s Hide My Email, give the relay address).
Subject “Delete my account”, or “Delete my data” followed by the groups you want deleted: food log & photos, goals & body measurements, saved dishes, steps & active calories.

We may ask for more information to confirm the account is yours. We handle requests within 30 days and reply when it is done. An account we delete for you is locked straight away and permanently erased 30 days later.

We have no access to your devices or to the files in your Google Drive. To remove meal photos yourself:

On your device: uninstall the app.
In Google Drive: open Google Drive on the web → Settings → Manage apps → Fiteath → Delete hidden app data.

4. What is deleted, what is kept and for how long

When you delete your account

Deleted after 30 days: your profile, body profile and goals, food log, saved and unlocked recipes, step and calorie totals, reports you sent, Premium status and usage counts, sign-in sessions, and the authorization for photo backup (we also revoke it at Google).
Kept, but no longer linked to you: dishes you contributed to the shared dish catalog (the link to your account is removed), confirmations of rewarded ads you watched (kept to reconcile ad revenue) and aggregate statistics.
Payments are handled by the App Store or Google Play. They keep their own purchase records under their own policies.

When you delete some data and keep your account

Deleted immediately: only the groups you ticked (section 2).
Kept: your account and sign-in, Premium, the number of free scans you have already used (it is not reset), recipes you unlocked with an ad and your reward records, your units and language, your photo backup connection and your privacy settings. Dishes you contributed to the shared catalog stay in the catalog; other users cannot see who contributed them.

Backups and logs

Database backups rotate automatically and the oldest is deleted after at most 14 days. Deleted data disappears from every backup no later than 14 days after it is erased.
Server access logs rotate by size and are overwritten after a short time.

Full details are in section 8 of our Privacy Policy. This page exists in English and Vietnamese. If the two versions differ, the English version prevails.